Support Center

Configuring the Check-In Post Sign-In Message

Last Updated: Oct 20, 2016 03:48PM EDT
Technical Level:  Easy

Upon confirmation of the walk-in or online check-in, a post sign-in message can be displayed to the patient thanking him/her and directing them how to proceed.  Some clinics may wish the patient to check with the front desk to complete patient identification verification or insurance verification.  Others may wish the patient to take a seat in the wait room until the front desk calls them up.

The verbiage for the message can be configured in the following locations, in order of ease:

In the traditional settings page:

Patient Communications > • Sign In Message

**  Be sure and click the Update Post Signin Msg to preserve your changes


In Team Admin:

•  Post signin text

** Be sure and scroll to the bottom of the hospital page and click Save to preserve your changes



Clinics may ask about changing the background color of the sign-in message (by default, it is lime green).  This can be accomplished in Team Admin using the following setting and syntax:

•  Override style


.kiosk-flash-msg{background:#00a94f;color:#FFFFFF}

** Be sure and scroll to the bottom of the hospital page and click Save to preserve your changes


The colors are expressed in RGB hex values (e.g., #ff0000 = red, #00ff00 = green, #0000ff = blue, etc.) and can be set independently for the background and the font color.


Should you have any comments or questions, be sure and use the links in the right side bar to contact ClockwiseMD Support.

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